🧑‍💻 About the role

As a Site Reliability Engineer, you will

• Contribute to long-term reliability, resiliency and security of our services and infrastructure, as they scale to meet growing customer demand.
• Identify opportunities to improve these qualities and proactively address issues before they impact customers.
• Monitor services, refine processes and fine-tune alerting to enhance system observability while minimizing noise.
• Collaborate closely with the search, recommendation and other product teams.
• Help shape the future of our infrastructure, by helping out planning and executing migrations, transitioning parts of our AWS-managed stack to Kubernetes, preparing internal tooling to improve developer experience, refining deployment pipeline and creating runbooks for better incident response.
• Optionally participate in weekly on-call rotations later on.

💫 What makes you a great fit

• You are willing to take the topic of reliability, resiliency and security for your own.
• You do not get scared by the sound of CI/CD pipelines, canary deployments, large-scale migrations, zero-downtime, auto-scaling, pagers and incident post-mortems.
• You like learning new things, challenging yourself and the status quo, diving deep into the inner workings of the unknown.
• You understand the realities of technical debt and see it as an opportunity rather than ever-existing frustration or sins of the past.
• You get that hope is not a strategy.
• You thrive in a fast-moving workplace, do not get sidetracked by shifting priorities and are able to work in hybrid and remote teams.
• You are familiar with UNIX toolchain, networking, shell scripting; you know object-oriented programming, preferably in Ruby or Python and are open to learning. Familiarity with AWS, Docker, PostgreSQL, Redis and Terraform IaC is a plus.
• You are not afraid to ask for help when needed.
• You are fluent in English.

🥳 What’s in it for you

• Flexible working hours to help you create the perfect work-life balance.
• Hybrid & remote work options: You can work from our offices in Bratislava or Prague, fully remote, or a mix of both.
• Regular company events and team-building activities to stay connected.
• A chance to be part of a growing, innovative company where you can help shape the future.
• An inclusive global team that empowers and supports your needs.
• A collaborative environment built on trust, transparency, and open communication.
• A flat structure: Work with smaller, agile teams.
• Paid time off & sick days.
• Competitive pay: Receive a competitive salary that reflects your skills and experience.
• Employee Stock Ownership Plan (ESOP) in the future.
• Perks:
  • 💻 Hardware contribution
  • 🧘 A MultiSport card (CZ/SK only) or well-being contribution
  • 📚 Self-development allowance
  • 🥞 Team breakfasts
  • ☕ Office refreshments
  • 🍼 Parental benefits
  • 🎂 Birthday surprise
  • 🎉 And more!

🤝 Meet your team

Luigi’s Box is a fast-growing scale-up in the booming SaaS industry, specializing in cutting-edge solutions for site search & product discovery. With an international team of around 120 experts spanning 10+ countries, we bring deep expertise and passion to everything we do.

🩵 Ready to join?

Join Luigi’s Box and help us continue to shape the future of e-commerce - Click the ‘Apply’ button to submit your application.

What to expect next:

1. Introductory call with one of our Talent Partners (online).
2. Interview for the role with the Head of Infrastructure, Palo (either on-site or online).
3. Test day to meet the team (on-site).
4. Final interview with our CTO, Tomáš (online), followed by an optional request for references.