🧑‍💻 About the role

As our People Operations Partner, you'll own the full employee lifecycle — from offer acceptance to last day — as a trusted, discreet presence for managers and colleagues. You'll work closely with our Head of People & Culture, Lucia, making sure every process, document, and detail gets handled with care.

This role suits someone who figures things out as they go and enjoys being the person people rely on. We're looking for People Ops experience, readiness to work independently, and a drive to improve processes — not just follow them.

The role is based in our Bratislava office in the Old Town, with the option to work partially remote.

✍️ What you’ll be doing

Onboarding & offboarding: Support new colleagues from offer to their first weeks — documentation, equipment, check-ins. Make them feel welcome.

Contracts & documentation: Prepare NDAs and internal documents, manage workflows through PandaDoc, keep templates fresh. Handle everything from employees to contractors and special arrangements.

HR systems, payroll & benefits: Own our HRIS Sloneek, handle payroll for Slovakia and the Czech Republic, manage benefits, MultiSport cards, and hardware stock.

Systems & administration: Set up and deactivate account access, keep the handbook accurate.

Ad hoc & special cases: Handle employment questions thoughtfully, coordinate across teams, and be the go-to for sensitive matters.

Culture & wellbeing: Contribute to our team culture and help make Luigi's Box a place where people want to be — through clear, thoughtful communication. We've built an environment where people feel connected and cared for.

💫 What makes you a great fit

Experience helps, but isn't everything. Some People Ops or Operations background is needed — what matters more is learning fast and finding your way in new situations.

A sharp eye for detail. Contracts, numbers, policies — you catch what others miss because you know details matter.

Naturally organized. You juggle multiple things at once and nothing falls through the cracks.

A resourceful problem-solver. You use good judgment and find practical solutions on the fly.

A strong sense of ownership. You follow through and get things done.

A people person, at heart. You listen, notice when something's off, and treat everyone with warmth and respect.

Someone people feel safe with. You handle sensitive conversations with empathy, discretion, and calm.

Comfortable with the startup pace. Priorities shift and things move fast — you bring calm and clarity when it gets messy.

🥳 What’s in it for you

• Flexible working hours to help you create the perfect work-life balance.
• Regular company events and team-building activities to stay connected.
• A chance to be part of a growing, innovative company where you can help shape the future.
• An inclusive global team that empowers and supports your needs.
• A collaborative environment built on trust, transparency, and open communication.
• A flat structure: Work with smaller, agile teams.
• Paid time off & 7 sick days.
• Employee Stock Ownership Plan (ESOP) in the future.
• Perks:
  • 💻 Hardware contribution
  • 🧘 A MultiSport card (CZ/SK only) or well-being contribution
  • 📚 Self-development allowance
  • 🥞 Team breakfasts
  • ☕ Office refreshments
  • 🍼 Parental benefits
  • 🎂 Birthday surprise
  • 🎉 And more!

🤝 Meet your team

Luigi’s Box is a fast-growing scale-up in the booming SaaS industry, specializing in cutting-edge solutions for site search & product discovery. With an international team of around 100 experts spanning 10+ countries, we bring deep expertise and passion to everything we do.

You'll join our People team, led by our Head of People & Culture Lucia, alongside Eliška, our Senior Talent Partner in charge of hiring, and Tereza, our Executive Assistant taking care of operations.

🩵 Ready to join?

Join Luigi’s Box and help us continue to shape the future of e-commerce.

How to apply:

Click the ‘Apply’ button to submit your application.

What to expect next:

1. Introductory call with our Talent Partner Eliška (online).
2. Interview for the role with our Head of People & Culture Lucia (on-site or online).
3. A task showing what a day in People Ops at Luigi's Box looks like, followed by lunch or coffee with the team.
4. Reference check.