About Daytrip

Daytrip is the world's leading platform for private car transfers, helping travelers move safely and comfortably between cities in 130+ countries. 🚙🌍

Recognized as TripAdvisor Travelers' Choice since 2016 and rated 4.6★ on Trustpilot, Daytrip is one of the most trusted and fastest-growing traveltech companies.

We're transforming how people move between destinations and how the industry thinks about private car transfers, creating a global product loved by travelers and trusted by top travel brands. Join a high-performing B2B team and help define the future of ground travel.

The Role

We're looking for a Partner Success Manager to own the day-to-day relationship and growth of a portfolio of Daytrip's host agency and travel advisor partners.

You'll own the post-sale journey for your accounts, making sure partners are activated, engaged, and scaling their business with Daytrip, while working closely with Sales, Marketing, and Operations.

This is a hands-on, commercially minded role for someone who turns partnerships into measurable revenue and wants to build their career with one of the world's most trusted traveltech brands.

What You Will Do 💻

• Own a portfolio of host agency and travel advisor partners across the full post-sale journey: activation, engagement, and growth
• Become the go-to contact your partners trust
• Run monthly and quarterly business reviews, spot upsell and marketing opportunities, and scale what works
• Monitor partner performance, react early when numbers dip, and negotiate to keep accounts growing
• Turn relationships into measurable revenue, not just goodwill
• Collaborate with Sales, Marketing, and Operations to elevate the partner experience
• Bring partner insights back into the business to shape product and service improvements
• Contribute to partner success best practices as the team and channel scale
• Use data and AI tools to spot patterns across your portfolio, surface partner opportunities, and move faster on decisions

What We Are Looking For 🔥

• 3+ years in sales, business development, or key account management; this is not a junior hire
• Travel industry experience, ideally within a travel platform, OTA, or comparable B2B environment, on the commercial side rather than customer support
• International exposure: studied or worked abroad and comfortable operating across cultures
• Understands (or can quickly learn) the host agency, consortia, and travel advisor landscape
• A commercial, revenue-management mindset: weighs investment against return and grows accounts through upsell and strategic activity
• Data-literate: understands commercial metrics such as GMV and KPIs, works comfortably with analysts, dashboards, and AI tools to pull insight that is not sitting in a report (Claude and Data Studio a plus)
• Strong, confident communicator in English, near-native written and spoken
• Self-directed and courageous: takes initiative, owns outcomes, and is willing to try, learn, and adjust
• Willingness to travel for partner meetings and industry events (30%)

Why Daytrip 🚙

• Be part of an exciting journey in a startup that is revolutionizing the travel industry
• Contribute to a project that is making its mark on a global scale, positioning Daytrip as a prominent player in the travel field
• Collaborate with smart and engaged colleagues from over 15 nationalities, each bringing valuable expertise in IT, marketing, sales, finance, customer experience, and management
• Experience a supportive work environment where learning and growth are encouraged. Benefit from the collective knowledge and guidance of the team.
• Join a team that knows how to have fun! From team building activities and game nights to summer barbecues and unforgettable parties, we foster a vibrant and enjoyable work atmosphere