Tired of Sales Over-Promising and You Cleaning Up the Mess?

• We're looking for someone who says "no" to bad deals.
• Not a pure Sales Engineer who disappears after the signature. Not a pure Implementation Consultant who never sees a customer until it's too late.
• You're the technical bridge between what we sell and what we can actually deliver.
• Your job? Make sure we sell what we can deliver — and deliver what we promised.

To us, Solution Engineer ->The gatekeeper between revenue & reality. What about you?😉

What Makes This Role Different

This is NOT a typical Sales Engineer role.

✅ You report to Head of CX (not Sales)

✅ You own solution quality end-to-end (pre-sales through go-live)

✅ You act as Gatekeeper — protecting delivery teams from bad deals

✅ You do L2 technical support for complex escalations

✅ You care about what happens AFTER the sale

If you're looking for a pure pre-sales role where you hand off deals and move on — this isn't it.

What You'll Actually Do

1️⃣ Pre-Sales: Support Deals (But Protect Delivery Quality)

• Join discovery calls and ask the technical questions Sales won't think of
• Lead Proof of Concepts (PoCs) for complex deals — test the hard stuff, not just the happy path
• Run demos that show what's relevant (not the entire product)
• Say "no" to Sales when a solution isn't feasible or scalable
• Explain timelines, risks, and customer responsibilities honestly

2️⃣ Solution Design: The Gatekeeper

• Translate business requirements into deliverable solutions
• Identify risks, dependencies, and edge cases before we commit
• Propose phased approaches when full scope is too risky
• Document assumptions clearly so Implementation doesn't walk into surprises

3️⃣ Clean Handovers: Set CX Up for Success

• Create solution briefs with scope, risks, assumptions, customer commitments
• Run handover calls with Implementation team
• Stay available during implementation for complex technical questions
• Review post-implementation outcomes to improve your scoping process

4️⃣ API Consulting & L2 Technical Support

• Be the primary technical contact for client developers during implementation
• Explain our API docs, webhooks, data structures
• Troubleshoot complex integration issues before escalating to Dev
• Act as final escalation point for Support before Dev gets involved

5️⃣ Product Mastery & Internal Enablement

• Stay current on product capabilities, limitations, and roadmap
• Test new features before customer conversations
• Share learnings with Sales and CX ("Here's what breaks in complex integrations")
• Deliver internal training sessions quarterly
• Flag product gaps to Product team with structured business cases

You're the Right Fit If...

✅ Experience: 3-5+ years in Solutions Engineering, Technical Consulting, or Implementation

✅ You've "carried a bag" (supported sales) AND "shipped a product" (delivered implementations)

✅ Technical depth: You're comfortable with APIs, Webhooks, SSO (SAML/OIDC), integrations, data structures

✅ You speak developer: You don't need to code, but you can hold your own in technical conversations

✅ B2B SaaS experience with mid-market or enterprise deals

✅ You have a Gatekeeper mindset: You'll push back on Sales to protect delivery quality

✅ Documentation matters to you: You treat it as a first-class deliverable

✅ You care about what happens after the sale — not just closing deals

✅ Language: Fluent Czech/Slovak + B2/C1 English (essential for international clients)

✅ You thrive in hybrid/remote work with high autonomy and accountability

❌ Don't Apply If...

🛑 You're a pure Sales Engineer who hands off deals and moves on

🛑 You avoid conflict with Sales at all costs

🛑 You think documentation is "someone else's job"

🛑 You escalate every technical question to Dev instead of solving it yourself

🛑 You always say "yes" to customers (even when you shouldn't)

🛑 You need constant hand-holding and external motivation

🛑 You prefer working in silos rather than collaborating across teams

🛑 You're looking for a 9-to-5 with minimal ownership

What We Offer

🤝 Culture:

• No-BS communication: We say what we mean
• High autonomy, high accountability: You own your outcomes
• Disagree and Commit: Challenge ideas, but commit to decisions
• Direct feedback culture: We help each other get better

💰 Transparent compensation:

• B2B contract
• €3,500 - €4000/month (depending on experience, location, track record)

🎯 Strategic impact:

• You're not just supporting Sales — you're the technical voice for our revenue growth
• Direct influence on Product roadmap through structured feedback
• Shape how we scale from 35 to 100 people

🛠️ Tools & perks:

• MacBook, phone, co-working allowance
• professional development support
• Hybrid setup (Prague office available for collaboration)